Data Privacy Policy
We value your privacy here at CabinVectorPrism
Information We Collect
When you reach out to us for corporate flower arrangements or gift services, we gather details you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that aligns with your corporate needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance our website performance and understand how clients discover our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and the overall website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better assist the business community in United Kingdom.
Information Sharing and Disclosure
CabinVectorPrism respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to guard it. This encompasses secure storage, encrypted transmissions, and restricted access to personal information inside our organization.
Secure Storage
We store personal data in protected systems that have access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data transfers to shield information as it moves between your browser and our services.
Limited Access
Access to customer data is limited to personnel who require it to deliver services.
Although we deploy robust security measures, no internet transmission method is completely secure. We continually update our security practices to counter emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Depending on applicable laws, you may be entitled to access, amend, delete, or limit how your information is used.
To exercise these rights, reach out using the contact details at the end of this policy. We will respond within a reasonable period as mandated by applicable law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.
Typical Retention Periods:
- Customer contact and order details: around three years following the last service interaction
- Payment records: around seven years for tax and accounting needs
- Website analytics data: about two years for service improvement analysis
- Marketing preferences: until you opt out or after about two years of inactivity
Cookies and Website Tracking
Our site employs cookies and comparable technologies to enhance your browsing experience and gauge how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.
You can manage cookie options via your browser settings. Still, turning off some cookies could impact how the site works. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to third-party sites or services. This privacy policy covers only CabinVectorPrism and our site. We do not assume responsibility for the privacy practices of external sites.
We recommend examining the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will refresh the "Last Updated" date at the top of this policy.
We invite you to review this policy from time to time so you remain informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.
Contact Us About Privacy
CabinVectorPrism Privacy Team
Floral Court, 12 Rose Lane, London
London, United Kingdom W1A 1HQ
Email: [email protected]
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to reply to all privacy requests within about a week.